About
Technology alone doesn’t create better outcomes. How we use it does.
15kNW brings together AI thinking partnership, strategy and work design to harness what AI makes possible for individuals and organisations.
AI creates possibility. Value comes from knowing where to apply it, what to question and how it can make human work better.
The opportunity isn’t simply to do more with AI. It’s to rethink what we do, how we do it and what becomes possible when human capability and AI work together.
For You
AI Thinking Partner
Bring the challenge.
Let’s work out how AI can help.
Personalised 1:1 support built around a real challenge, project, idea or possibility.
No generic training. No predetermined curriculum. No need to know which AI tool to use.
We start with what you're trying to achieve and explore how AI can be harnessed to think differently, uncover possibilities, solve problems and make meaningful progress.
Bring:
A problem.
A project.
An idea.
A possibility.
The principle is the same at every scale: clarify the outcome, understand what needs to be done, and work out where human capability and AI create the most value.
For Organisations
AI Strategy & Work Design
Navigate AI. Redesign work. Create value.
Strategy Advisory
Strategic advice for organisations navigating AI, work and workforce transformation, shaping direction, priorities and investment decisions at an enterprise level.
Used when direction is unclear, opportunities need to be prioritised, or AI and workforce strategy needs to be defined, aligned or reset.
Work Redesign & Transformation
Redesigning work and service delivery across people, process and technology to improve performance, productivity and adaptability.
Applied when work needs to evolve, AI or technology creates new possibilities, or existing ways of working are limiting performance and value.
Targeted Accelerators
Focused engagements designed to explore opportunities, test ideas and create momentum without committing to a broader transformation.
Used for AI use cases, diagnostics, pilots, service redesigns and other targeted interventions where a specific challenge or opportunity needs to be progressed quickly.
The Work Design Engine™
Most transformation programmes redesign structures. Few redesign the work itself.
The Work Design Engine™ exists because work is the most important unit of transformation, yet the most consistently overlooked.
A different starting point
Traditional transformation starts with operating models, structures, processes and technology, then asks people to adapt. Experience becomes an afterthought and performance suffers.
The Work Design Engine™ starts with the work itself. It applies human-centred thinking to business performance by designing experience first, then orchestrating people, AI and technology to deliver it.
Four dimensions. One continuous cycle.
Value
Transformation starts with purpose. What outcomes matter, and what does success look like? Purpose sets the direction. Value becomes the lens for every decision that follows.
Work
Understand the tasks, roles, skills and capabilities required to create that value, today and in the future. Not the organisation chart. The actual work.
Experience
Design the experience for the people doing the work and the people receiving it. Employees, leaders, consumers and stakeholders. Experience is designed in, not added later.
Orchestration
Determine how work is coordinated across people, AI, automation and technology to deliver both the work and the experience. In an AI-driven world, these are the decisions that shape performance.
A continuous feedback loop
The cycle returns to Value. The Work Design Engine™ is not a project. It is a continuous operating discipline.
Work Design Engine™ is a trademark of 15kNW Advisory.
About Me
Working at the intersection of workforce strategy, AI and human experience, with a focus on how work gets done, how problems are solved and how purpose translates into value.
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Eve Gourgoulis, Founder & Advisor
Transformation advisor and AI thinking partner with more than 20 years’ experience helping people and organisations navigate complexity.
A career spanning enterprise-scale transformation across logistics, financial services, retail, higher education, aged care and community services, with experience gained through organisations including Mercer, Leapgen, Qatar Airways, Australian Unity and 15kNW.
Across every engagement, the focus has remained the same: understanding what matters, how work actually gets done, and how people, purpose and technology can work together to create better outcomes.
As AI changes what’s possible, I work with both organisations and individuals: advising leaders navigating workforce and work transformation, and coaching people 1:1 to solve real problems, tackle complex projects and turn ideas into outcomes.
Start the Conversation
Whether you’re navigating change across an organisation or tackling a challenge of your own, let’s explore what might be possible.